Shipping policy
SHIPPING:
• Your plant will be shipped bare root (no pot, some soil remnants attached to the roots).
• My shipping days are on Mondays, Wednesdays, and Fridays only.
• I ship your item/s within 24 hours after I receive payment. Items paid on a weekend will be shipped on the next working day.
• Insurance is NOT included in the item price. Should you like your order insured, please contact me for the correct insurance fee. You can also go to USPS website, https://pe.usps.com/text/dmm300/Notice123.htm#_c191, and include said fee with your payment.
• Generally, I use USPS Ground Advantage shipping service, however orders weighing over 16 oz, are shipped via Priority Mail at no cost to the buyer. Packages shipped using Ground Advantage Service are delivered normally on the 3rd/4th day. Please track your package frequently using the tracking number provided to you by Shopify. If your package is not delivered on the 4th day, contact, or call your local Post Office immediately.
• For international buyers: Please contact me for the correct shipping fee for your specific country before you check out. Any taxes, custom fees and duties are not included in the shipping fee and are of the buyer's responsibility.
• For non-US buyers including residents of Hawaii, Guam, Alaska, and Puerto Rico: I ship your plant bare root; leaves, flowers and buds removed.
NOTE THAT I DO NOT ISSUE A PHYTOSANITARY CERTIFICATE TO ANY COUNTRY